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HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are essential to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this submit, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Previously I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present shopper assist – solely this time, in a nationwide setting.
I come from a predominantly Latino group; numerous people locally don’t communicate English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I discuss to individuals right here who’re concerned with studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely concerned with desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra snug right here than I’ve in every other job.
I’m developing on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve achieved loads of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers determine what information they want with a purpose to excel of their work.
Total, I’m most pleased with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve achieved right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could possibly really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll at all times be some factor of the ACA that you simply’ll encounter, and also you received’t acknowledge or perceive it immediately. These are alternatives to study one thing new, and your crew will aid you determine it out. It’s essential to assist one another in our work, in order that we are able to additional deepen our information base.
I really like practising languages and translating for people in several methods. I’ve love each for the languages themselves, and likewise the training and acquisition of language expertise. For me, studying languages is about attending to know individuals and their environments. It’s a ability, but it surely’s additionally a method to study extra in regards to the world.
I’m bilingual in Spanish and English and likewise realized Japanese as a toddler. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and complete sentences in Japanese or Spanish despite the fact that we primarily communicate English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal crew? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
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